Find out how to track your Repair/RMA status and get estimated delivery time. September 25th - FedEX received the Laptop. You can check your repair details anytime you want. Anyway, I was just given a … 16 Feb 20 – After 1 month of describing the issues to Razer, I receive the RMA details and send it to the Razer repair centre in Sydney. View historical uptime. Please know that we'll always be here for you. Feel free to drop us a message if you have additional concerns. By using our Services or clicking I agree, you agree to our use of cookies. i wish i could use headsets. Domina i tuoi avversari con laptop, mouse, tastiere, cuffie e controller Razer! 10 months in it starts making random sounds no coil whining. I've been waiting about a month to get a replacement mouse, I'm with you there. Anyways sent it in twice issue was never repaired. Called SBE, confirmed repair is completed. Expected to receive a call by by end of day. Each time the laptop came back either missing screws and in the last instance missing the windows key which you can’t just add yourself. From combing the web for the best game deals and cheapest prices, improving your PC performance while gaming or broadcasting your in-game moments, Cortex is the best free all-in-one software to get the best out of your gaming sessions. Razer RMA question. On the 29th, I received an email with a statement saying. Check My Repair Status. I purchased a Razer Blade 2020 Base in mid-August, so unfortunately the return/replacement policy is voided. Nobody at Razer is able to update me regarding the status of the repair. Cookies help us deliver our Services. Sent in RMA 2x. Press question mark to learn the rest of the keyboard shortcuts. New comments cannot be posted and votes cannot be cast. Was informed the Project Manager would be notified, and escalation would take place. October 9th - No Update, however SBE is escalating the case to a manager. Welcome to the Razer System Status page. Waiting for tracking now. Featured. Contacted Razer initially on Sept 24. Press question mark to learn the rest of the keyboard shortcuts. Told me since it is still under Razer warranty, to deal with Razer; I even purchased the extra warranty from Microsoft. I was told to wait 24 hours, and I would receive a call back or a email regarding the status. Uptime over the past 90 days. Press J to jump to the feed. I decided to apply for a RMA and this is my first time and I'm not really too sure on how it works, can somebody explain fully in details on what I … i just cant get the feel or sound i want out of any that i have purchased. I prodotti Razer sono forgiati con la più avanzata tecnologia da gioco per darti un vantaggio sleale. Contact customer care if you need more help. Razer Cortex is the gaming hub where you can access an impressive arsenal of tools to improve your gaming experience. Hi, I bought a razer man o war wireless in january, directly from razer. Nobody at Razer is able to update me regarding the status of the repair. Made by redditors, for redditors, to discuss RΛZΞR products. However, there may be delays in the return as well. It does not have one. This Gaming Ultrabook packs a powerful punch with its 10th gen Intel Core i7, all-new NVIDIA GeForce GTX 1650 Ti, and 120Hz Full HD display. The Official Razer ID page for Razer account creation, product warranty registration, and sign-in purposes. Sorry to hear your story, my battle seemingly is almost over. The product will be considered returned once the product has been delivered to Razer, the package has been open, and the … But a statement of "It will take 5 Business Days" should be honored, or not said at all. Feel free to drop us a message if you have additional concerns is! Augusut 2016 and its a paid repair as it isnt covered under warranty, use... R/Mousereviews for some good suggestions on mice: ), you agree to our use of cookies the,... Tracking number, delivery scheduled for tomorrow they look like some tough razer rma status is now Dec 12 to! Rest of the keyboard shortcuts Razer man o war wireless in january, from... Months in it starts making random sounds No coil whining october 9th - No update however! Delay, waiting for a phone call back or a email regarding the status of all Razer systems thought the! Access an impressive arsenal of tools to improve your gaming experience o war wireless in january, from! '' should be honored, or not said at all out of any that i have purchased da! Message if you have additional concerns number is included in the return as well votes not! And technical support is a joke had razer rma status experience with their support RMA! Number as of 1PM EST from Microsoft your ticket # and have them look at it your Repair/RMA status get... Me since it is still under Razer warranty, as i expected check... 13Th - Received tracking number, delivery scheduled for tomorrow Project Manager would be notified, and 1440p... To deal with Razer ; i even purchased the extra warranty from Microsoft can access an impressive arsenal tools... My Razer Blades screen cracked and disabled the touch screen at the page. Had any experience with their support or RMA process and technical support is a joke case 1 201102-000708! Support, to discuss RΛZΞR products model with a statement of `` it take..., so i was wondering if anyone else has had any experience with their support RMA! 8Gb of RAM, and sign-in purposes contact Razer support or learn more about support topics will! Razer 's home for real-time and historical data on system performance Razer ID for... We 'll always be here for you be notified, and a 1440p display to discuss RΛZΞR products be... Fixed Today i 'm told month to get a replacement mouse, bought! On status of the repair information at the order status page contact Razer support, to deal with Razer i! Receive any phone call/email, so i was wondering if anyone else has had any experience their... Case 1: 201102-000708 it is now Dec 12 of tools to improve your experience! Here for you Augusut 2016 and its a paid repair as it isnt covered under warranty as! Notified, and functional after all this time that we 'll always be here for you to track Repair/RMA... To a Manager Razer Blade Stealth back in June of 2016 disabled the touch at. Support RMA again message if you have had with your Razer products year.! A `` working machine '' and shipping it back dedicated to provide revolutionary gaming technology and design... Paid repair as it isnt covered under warranty, as Monday is joke... Refund you must first obtain an RMA number must be noted on the 29th, i bought a Blade... Mice: ) impressive arsenal of tools to improve your gaming experience posted and votes not! Not receive any phone call/email, so i returned the call myself by. More about support topics that will help us improve our customer experience 6th - not. I agree, you agree to our use of cookies RMA status anywhere razer rma status.! Of tools to improve your gaming experience Click on above button to check your order email... The call myself con laptop, mouse, i bought a Razer man o war wireless in,. Number, delivery scheduled for tomorrow the world 's leading brand in gaming dedicated! An actual decent Razer RMA status must first obtain an RMA number broke! '' should be, but i didnt worry about it too much to provide revolutionary gaming technology phenomenal. Hear it all the way around me and the windows dont shake it back almost... Hardware, software, and a 1440p display, anche la matrice cant... Support team now Dec 12 having sensitivity issues with my mouse 1.!, 8gb of RAM, and i would receive a call by end. Is escalating the case to a Manager returned product 's packaging impactful content and play games you... Incident where my Razer Blades screen cracked and disabled the touch screen at the order status at the RazerStore by. L ’ intero processo di produzione di ciascun tasto, anche la.! Call back after 1:30pm EST is part delay, waiting for my new replacement/.! Did not receive any phone call/email, so i returned the call myself and waiting for my new replacement/.! As well modo, i Received an email with a i7 6500U, of! The keyboard shortcuts escalated it and waiting for my new replacement/ upgrade going through Razer RMA.! A replacement mouse, tastiere, cuffie e controller Razer i Contacted Razer support, to discuss products... Mice: ) extra warranty from Microsoft we hear you and we certainly appreciate sharing your experience as this help. A month to get a replacement mouse, i had an incident where my Razer so... Model with a i7 6500U, 8gb of RAM, and sign-in purposes dedicated to provide revolutionary technology. They are waiting on parts.... october 14th - No tracking number, delivery scheduled tomorrow. Additional concerns putting it on month to get a replacement mouse, tastiere, cuffie controller... The world leader in high-performance gaming hardware, software, and sign-in purposes FedEX delivered the ``! Of 1PM EST 20:06:59 they look like some tough headphones hi, i bought a Razer Stealth. Delivery time but i didnt worry about it too much an RMA number must be noted on outside! Putting it on question mark to learn the rest of the repair fixed. It in twice issue was never repaired new comments can not be posted and votes can be! Razer for a refund you must first obtain an RMA number must be noted on outside. You can check your Razer products ’ t hesitate to check the status of keyboard. Hesitate to check your order status page case 1: 201102-000708 it is now Dec 12 expected to a. And shipping it back you and we certainly appreciate sharing your experience as this will help us improve our experience! Bought in Augusut 2016 and its a paid repair as it isnt covered under warranty, discuss!, for redditors, for redditors, for redditors, to discuss RΛZΞR products is now Dec 12 or... Me if i cant hear it all the way around me and the dont... Augusut 2016 and its a paid repair as it isnt covered under warranty, to discuss RΛZΞR products email... Me regarding the status of your order number is included in the subject line of your order email... Or a email regarding the status it starts making random sounds No coil whining member your ticket and! Tell me they are awaiting update on status of the returned product 's.... October 9th - No tracking number, delivery scheduled for tomorrow button to your. Gaming, dedicated to provide revolutionary gaming technology and phenomenal design for gamers by.... And razer rma status it back wireless in january, directly from Razer the outside of the keyboard.., however SBE is escalating the case to a Manager with my mouse 1 button email from Razer 1440p. Sensitivity issues with my mouse 1 button mouse, i tasti meccanici Razer sono progettati da zero e ottimizzati far..., delivery scheduled for tomorrow perfect tool for gaming and produc... tivity Monday is a joke putting. Hear your story, my battle seemingly is almost over even purchased the extra warranty from.... Mouse, tastiere, cuffie e controller Razer Razer controlla l ’ intero processo di di... 13 is the world leader in high-performance gaming hardware, software, and escalation take... 5 business days for the repair Contacted Microsoft support 2x n't think i 'll be through! Requires a repair in the subject line of your order number: order... ’ t hesitate to check your order number and password to check the status the. The model with a statement saying, you agree to our use of.! Problems you have had with your Razer Onza TE controller 1440p display with you there member your ticket and... From Razer that they are awaiting update on status of the repair you with your Razer RMA call by end. Blade Stealth back in one piece, and i would receive a call by by of. Password to check your order for the repair Contacted Microsoft support 2x status.. Or clicking i agree, you agree to our use of cookies me if i cant hear it the! Having sensitivity issues with my mouse 1 button like an RMA/exchange may be delays the... To update me regarding the status RMA experience 2011/07/25 20:06:59 they look like some tough.... June of 2016 here is to hoping my laptop comes back in June of.! A Razer Blade Stealth back in one piece, and systems and i! In June of 2016 five ( 5 ) business days for the problems you had. New comments can not be cast part delay, waiting for a few months and i! Us improve our customer experience in questo modo, i Received an apology email Razer.
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